Although I havent had any actual treatments yet, Im THRILLED with Timeless Laser & Skin care and looking forward to my first service. Dr. Christian (a very well educated self-proclaimed science geek) spent over an HOUR with me. I filled out a questionnaire, which she read through in detail. She then gave me loads of advice based on said questionnaire, then discussed my concerns (of which there are many.) She then wrote out an incredibly thoughtful and detailed plan for me, and was just a generally lovely woman to boot. She is passionate about what she does and it shows. Im sold. Dr. Christian, I put on my mineral sunscreen today, just like you told me, too. : ) Cant wait to go back and start on my plan! As a side note, the entire staff was super friendly as well. Class operation.